Returns and exchanges

Under the Sale of Goods Act, you as a consumer have 14 days to cancel after you have purchased an item. It means, that you, when you have received a product, can return the item to blackandmore within 14 days and get a refund. The only requirement is that the item is returned in the same condition as received. Return shipping you pay yourself. Refund of the purchase amount is made as quickly as possible after blackandmore have received the product and verified that it meets the conditions for the right of return, but no later than within 14 days. Please include banking information (your account number and registration number) so I can transfer the money directly into your account. If you wish to return an item please fill out the RMA formular. Do you regret parts of your purchase, you can of course return the portion of the purchase that you regret under the same rules, however we do not repaid delivery costs by partial cancellation. ATTENTION! blackandmore do not accept packages shipped by cash on delivery. 


If you want to exchange the goods delivered to a different product, size or color, please also fill out the return form (Customer Service - Returns) or alternatively send an email to: and then send the commodities return to blackandmore at: blackandmore, Enghaven 38 Grejs, 7100 Vejle, Denmark. You must pay the return freight and you are responsible for the package reaching blackandmore. We recommend sending the package with track and trace. blackandmore pays the freight for the exchanged items when they are sent to you afterwards.